Dial 911 for FIRE or POLICE EMERGENCIES
ROBERT O. ATCHER MUNICIPAL CENTER
101 Schaumburg Court
Schaumburg, IL 60193-1899
Dial 311 anywhere in Schaumburg to connect to an operator for non-emergency requests
Monday - Friday 8am to 6pm
Non-Emergency dial 311 within Schaumburg borders or dial 847.895.4500 to reach a 311 representative 24 hours a day, 7 days a week.
A customer service representative will respond 24/7 to issues that need addressing such as potholes or streetlights that are out, etc. that are texted to 847-306-9862. This number should be used for texting only to create a Customer Service Request (CSR) and should not be used to report emergencies. All emergencies should be reported by dialing or texting 911.