Communications and Outreach


The Communications and Outreach Department is responsible for enhancing, developing and promoting the Schaumburg brand across multiple platforms; accomplished through web programming, multimedia development, public relations, media outreach, social media management, graphic design, and print production.

The purpose of the department is to effectively share information about Schaumburg’s programs, projects, services and events with residents, businesses, visitors, community organizations and other stakeholders in order to promote an understanding of the village’s goals and operations. In addition, the Communications and Outreach Department provides expertise and production resources to assist all village departments, including the Mayor’s Office and Village Trustees, in achieving their communication goals.

The department serves as a main point of contact for media inquiries. In an emergency, the Communications and Outreach Department works closely with public safety information officers to disseminate and coordinate vital information to ensure public safety.

Additionally, the department assists with the coordination and implementation of marketing and outreach initiatives aimed at fostering civic pride, promoting positive experiences in the village, and increasing community engagement.


  • Strategic marketing and communications for all departments
  • Advertising
  • Community engagement
  • Media relations and crisis management
  • News releases
  • Brand standards and logo management
  • Publications like the Cracker Barrel
  • E-Newsletters like the Progress Report
  • Social media
  • Special events


To be a driving force in effectively and accurately communicating information about the village, promoting transparency, and inviting the public to engage in the governing process so people who live, work, and play in Schaumburg better understand, appreciate, and benefit from the work the village does.


Director, Allison Albrecht
Robert O. Atcher Municipal Center
101 Schaumburg Court
Schaumburg, IL 60193-1899


Many public documents are available on this website. Those who can't find what they need on the village’s website are asked to submit a Freedom of Information Act (FOIA) request and the village will do its best to accommodate the request.

The village strives to provide public access to all village documents and processes consistent with legal requirements and privacy provisions.