The Village of Schaumburg is migrating to a new payment provider (JetPay/NCR) effective July 1, 2019. As of this date, customers will notice different payment pages as they will be redirected through the new JetPay/NCR payment portal. For questions navigating the payment process in WebPay, please contact the village by dialing 311 or by calling (847) 895-4500. 

WebPay is a payment portal that allows the public to manage and make payments online in a secure and manner.

To access accounts, users have the following options to login to the system once they visit the WebPay portal


  • Type in Customer Number and Invoice Number located on bills. 
  • Establish a username and password to access accounts. 


What Can the Public Do With WebPay? 

With WebPay, customers can pay invoices and renewals such as: 

Customers can also view invoices and see payment activity because WebPay tracks all payment types whether payments are made online, by mail or in person. 

WebPay will allow the public to apply online for  

In addition, WebPay will allow customers to register and pay for events such as CPR classes and events held at the Prairie Center for the Arts.

Click here to go to WebPay now.


Contact the Finance Department at 847.895.4500 during regular business hours or via email, or reach a Customer Service Representative 24 hours a day, seven days a week by dialing 311 when residents are within Schaumburg's village borders.