New Resident Guide

Welcome

We are thrilled you have chosen to live in the "Best Place to Live in Illinois"  as ranked by MONEY Magazine.  In addition to our distinction as the economic center of the northwest suburbs, Schaumburg  is a community of neighbors, offering those that live, work, or visit it, a variety of first-rate services and a high quality of life.  This page contains information on the most commonly asked topics for new residents. If you have additional questions not found on this webpage, please contact the village by dialing 311. 

Public Utilities

Water and Sewer- Contact the Water Billing Division at 847-923-4520 to set up your water account or with water bill questions. Contact Public Works at 311 with any questions regarding water quality or service problems. 

Phone, Cable, and Internet- Schaumburg is proud to offer a choice of three primary communications companies for phone, cable, and internet. These are AT&T (1-800-244-4444), Comcast (1-866-594-1234), and Wide Open West (1-866-496-9669). 

Electricity- ComEd (1-800-334-7661) 

Natural GasNicor Gas (1-888-642-6748) 

GarbageRecycling and Garbage

The village has contracted with Republic Services (847-981-1431) to provide residential refuse, recycling, and yard waste collection.

When is my garbage picked up?
How do I recycle?
How do I dispose of branches and yard waste?
How do I store my garbage cans?

Rental Properties

The village requires a Rental License for all single family and multi-family residential rental properties within the village. As part of the Rental Property Inspection Program, the exterior and interior of each rented-single family home is inspected by the village every three years. Landlords are also required to attend a Crime Free Housing Seminar hosted by the Schaumburg Police Department as a condition of receiving a valid license. The class must be completed once and the license is renewed annually.

If you have any questions and to make sure your rental property is registered, contact the village by calling 311.

Licenses and Permits

Before you begin a construction project at your home, call the Community Development Department at 847-923-4420 to determine if you need a permit. Visit our Licenses and Permits page for more information and for the full list of construction projects that require a permit. Here are just a few of the items that require a permit or license. 

The village does NOT require a pet license for dogs and cats, but they should be current on their vaccines and registered with Cook County

The village does NOT require vehicle stickers, but vehicles should be current in their registration with the Illinois Secretary of State.

MaintenanceProperty Maintenance

Residents are encouraged to maintain attractive homes that have a positive effect on the overall appearance of the neighborhood.  A Property Maintenance and Resource Guide is available to make residents aware of requirements regarding grass mowing, exterior storage, and other property maintenance items. Code enforcement inspectors will  periodically conduct inspections of the exterior of homes. If a violation is found, the inspector will contact the homeowner indicating the items that require attention. If you have questions regarding property maintenance, you can contact the Code Enforcement Division at 847-923-4420.

Emergency Alert Program

The village has implemented Citizen-Alert, an emergency alert program, to alert citizens about emergencies and community announcements, such as severe weather, fires, floods, unexpected road closures or evacuation of buildings or neighborhoods. Click here to add your contact information to the emergency notification system.

Fire Safety Tips

The Schaumburg Fire Departments is committed to helping you stay safe in your homes.  Here are just a few tips to help ensure your safety. 

  • Smoke AlarmSmoke Alarms that are properly installed give early warning of a fire so you can get out of your home safely.  The State of Illinois requires smoke detectors in each sleeping room, outside sleeping rooms and on each floor of a home.
  • Carbon Monoxide Alarms should be installed in a central location outside of all sleeping areas. 
  • Have all Electrical Work done by a qualified electrician and replace damaged cords that show signs of wear, frayed edges or exposed wires immediately.
  • Cooking is the leading cause of home fires. Check on items in the oven often and keep anything that can burn (oven mitts, towels, curtains, etc.) away from the stove.

The Schaumburg Fire Department also offers Home Safety Visits to help identify any potential issues in your home.  Schedule one by calling 847-885-6300.

Parking Regulations and Rules 

Parking on village streets is prohibited between the hours of 2:30 am and 6:00 am - violators will be ticketed. If you need to park your vehicle overnight, you must contact the Police Department for permission. Request overnight parking by dialing 311 within the Village of Schaumburg or by using our online form.

VoteRegister to Vote

The Village Clerk is Schaumburg’s local election official. The office works closely with the Office of the Cook County Clerk. To register to vote, you must be a U.S. Citizen, at least 18 years old by Election Day, and a resident of your precinct at least 30 days before Election Day. 

Where do I Register to Vote?  Online with the Illinois State Board of Elections or by visiting the Village Clerk’s Office at 101 Schaumburg Court.

Where do I Vote? Find your polling place on the Cook County Clerk’s website or find information on early voting.

Property Taxes

If you have any questions about your Property Tax bill or your property assessment, contact Schaumburg Township (which is separate from the Village of Schaumburg) at 847-884-0030.

Woodfield TrolleyPublic Transportation

The village offers a variety of Transportation options to help you get around Schaumburg and the greater Chicagoland region. 

Governance

The Schaumburg Village Board meets on the second and fourth Tuesday of each month at 7:00 pm at the Schaumburg Municipal Center (101 Schaumburg Court). If you are unable to attend in person, you may stream the meeting on the village's YouTube channel

Most local decisions are made by the Village Board at the Committee level. For more information on Committee meetings visit the Committee Meeting Calendar.   

Ways to Stay Connected

The village has a number of ways for you to contact us and stay connected with us.

Schaumburg Public Schools

Schaumburg Township District 54
Palatine Community Consolidated District 15
Elgin School District U46
Township High School District 211- Schaumburg, Conant and Hoffman Estates High Schools

Farmers MarketOther Government Agencies

Schaumburg Township District Library (847-985-4000)
Schaumburg Park District (847-985-2115)
Schaumburg Township (847-884-0030)

Village Programs

Cultural Events
Farmers Market
Volunteer Opportunities
Teen Activities
Senior Citizen Programs